To place an order, simply browse our website, select the desired products, add them to your shopping cart, and proceed to checkout. Follow the prompts to provide your shipping and payment details.

We accept payment through authorized payment gateways, including major credit cards, debit cards, and PayPal, plus of course cash in hand.

Yes, we offer international shipping to select locations. Shipping fees and delivery times may vary depending on the destination.

We strive to process orders within 1 to 2 business days. Once shipped, the delivery time depends on the shipping method chosen and the destination but rest assured, we use the fastest possible and most reliable shipping providers.

Yes, you will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the status of your delivery.

We accept returns and exchanges within 14 days of the delivery date. Please refer to our Return Policy for detailed instructions and requirements.

Once an order is placed, it cannot be modified. However, if you need to cancel your order, please contact us immediately, and we will assist you to the best of our abilities.

Yes, all our products are guaranteed to be authentic. We source them from reputable suppliers and designers.

Yes, we offer complimentary luxury gift wrapping for all orders. Simply select the gift wrap option during the checkout process.

Unfortunately, at this time, we do not offer customization or bespoke jewellery services.

We make every effort to provide accurate product images. However, please note that colours and sizes may vary slightly due to lighting and individual monitor settings.

Our products are covered by a limited warranty against manufacturing defects. Please refer to our Warranty Policy for more information.

Yes, you can return a gift for store credit or exchange within 14 days of the delivery date. The original purchaser will not be notified of the return.

We currently operate exclusively as an online store. However, we provide detailed product descriptions and dimensions to assist you in making informed decisions.

You can reach our customer support team by emailing [email address] or by using the contact form on our website. We aim to respond to all inquiries within 24-48 hours.

Yes, we take your privacy and security seriously. We use industry-standard encryption and security measures to protect your information.

We occasionally run promotional offers and discounts. To stay updated, sign up for our newsletter by hitting the 'subscribe' button located at the bottom of all Alisaah website pages, or follow us on social media.

We offer repair services for items purchased from Alisaah Accessories. Please contact our customer support team with details of